Job Description

Export Agent | Itasca, IL | Hybrid working arrangement

The Export Agent will be responsible for coordinating international export shipments from initial booking through final departure and destination handover. Working closely with customers, carriers, overseas agents, and internal departments, you will ensure shipments are processed accurately, documentation is completed correctly, and cargo moves according to schedule.

This is an excellent opportunity for an export professional with a strong background in international freight forwarding who can coordinate shipments efficiently, maintain strong relationships with overseas partners, and deliver exceptional customer service.

Compensation & Benefits

• Salary up to $70,000, depending on experience.
• Bonus opportunity.
• Hybrid working arrangement.
• Career development opportunities within an established international freight forwarding business.
• Collaborative and professional working environment.

Key Responsibilities

• Coordinate end-to-end international export shipments, ensuring timely and efficient movement of cargo.
• Manage shipment bookings with airlines, ocean carriers, and other transportation providers.
• Prepare and review export documentation, including bills of lading, air waybills, commercial invoices, and packing lists.
• Coordinate with overseas agents, customers, carriers, and trucking companies to ensure smooth shipment execution.
• Monitor shipment milestones and provide proactive updates to customers and international partners.
• Arrange cargo pickups, deliveries, and transportation as required.
• Ensure compliance with applicable U.S. export regulations and documentation requirements.
• Coordinate AES/EEI filings and verify export information where required.
• Maintain accurate shipment records and update information within the freight forwarding operating system.
• Resolve shipment delays, documentation discrepancies, and operational issues.
• Review shipment costs, assist with invoicing, and ensure accurate billing.
• Build and maintain strong relationships with customers, vendors, and overseas partners.

Candidate Requirements

• The ideal candidate will have previous experience in international freight forwarding export operations, with a solid understanding of export procedures and international shipping documentation.
• We are looking for someone who is organized, detail-oriented, and capable of managing multiple shipments in a fast-paced environment while maintaining excellent communication and customer service standards.

Preferred Qualifications:

• Previous export operations experience within a U.S. freight forwarding company.
• Knowledge of air and/or ocean export processes.
• Familiarity with export documentation, AES/EEI filings, and U.S. export compliance requirements.
• Experience coordinating with overseas agents, carriers, and transportation providers.
• Strong organizational, communication, and problem-solving skills.
• CargoWise or similar freight forwarding software experience is advantageous.

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