Handling customer queries on Web Chat, E-mails and Social Media Educate current and potential customers with product and service information Maintain accurate customer records Identify and upscale priority issues to the Team Leader and Ops Team Actively participate in team meetings Key Performance Indicators: Handle all queries in a polite, professional manner Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution Educate customers on services and processes Escalate any issues to the Team Leader Achieve agreed KPIs and Objectives Adhere strictly to shift schedules Adhere to laid down internal policies, procedures and processes Work collaboratively with the team Qualifications A Bachelors degree from any stream if a Fresher Minimum HSC with a minimum of 1 year of relevant experience Passionate about customer care Good typing skill Fluent in written and spoken English Able to work well under pressure and under minimum supervision A fast learner who is able to work with set targets Must be time flexible and able to work in a rotational shift system including Public holidays and weekends Additional Information IT Asset provided 5 Days working Health and vision Insurance Annual Bonus Overtime Payment Team Outings Education allowance (Training courses, Udemy, Coursera, etc.) Job Location: Remote #J-18808-Ljbffr Team Car Care / Jiffylube
...Registered Nurse (RN) | Pediatric Intensive Care Unit Location: Oklahoma City, OK... ...We think your recruiter and your travel healthcare agency should care about you. Our team has... ...since a lot of our team has been working remote since the pandemic), but you are part of...
...ETL / BI Application Engineer About the Role This is not a development role, though you may collaborate with developers. As an ETL/BI Application engineer, you will install and maintain Cognos and Informatica across the life cycle of operating environments for multiple...
Local Class A Truck Driver Training-Class A Truck DriversThe Morning Star Trucking Company provides transportation services for bulk tomato... ...Weekly Free Housing available during the seasonClass C trainees acceptedClass A permit? We can help you get the rest of...
...planning. How You Will Fulfill Your Potential (Responsibilities) Ensures order in chart/EMR coincides with the InterQual review or CMS rules and regulations for appropriate Level of Care and status on all patients through collaboration with Utilization Review RN....
...OH, Dayton Full time REQ-42014 WDTN, Daytons CW & WDTN+, Nexstar Media Group, Inc owned NBC and CW affiliates are looking for great Salespeople in Dayton, OH. Dayton is a top 65 Market where your potential is truly unlimited. If youre motivated by selling excellent...